PinnedAt work this week, we’re ideating.At work this week, we’re ideating. So, online this week, I’m sharing some things I’ve learned about how to do it well.Feb 25, 2021Feb 25, 2021
Technologists for innovators“And then you do your tech stuff,” I said to the business analyst, architect and regional CTO. They stared back. Apparently, calling it…Apr 1, 2021Apr 1, 2021
Making good enough product decisionsDeciding guises itself as complete logic, but there’s still a lot of flexibility in logic. This guide looks at how to cut away ambiguity.Mar 10, 2021Mar 10, 2021
Healthcare and no-one cares.I brought my 7 month old daughter down to Central Hong Kong to meet the specialist today. I had a little mishap before, and considered…Oct 11, 2019Oct 11, 2019
On “digital”Digital changes everything, but it means nothing until it’s human.Apr 14, 2016Apr 14, 2016
Design is an ethical act.Our outcomes could impact entire cultures and communities. And we’re responsible. Have we considered whether those impacts constitute a…Feb 15, 2016Feb 15, 2016
This is what designers can do.With new disciplines and capabilities, design does more than it ever did before. Hint: it’s about human lives now. Not stuff.Feb 1, 20165Feb 1, 20165
For the inevitable grumpy momentsLife lessons from the lady across the arm restApr 27, 2015Apr 27, 2015
